HOW DO I TRACK MY ORDER?
Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click the link in the email to track your orders' progress.
DO I NEED TO KEEP NIO IN THE FRIDGE?
No, all our cocktails are full strength and designed to be treated just as you would a bottle of spirits in your home bar. NIO Cocktails have a shelf life well over 12 months, and the taste and quality is not affected by temperature changes.
WHAT IS THE SHELF LIFE OF EACH COCKTAIL AND DO I HAVE TO DRINK THEM RIGHT AWAY?
All NIO Cocktails have a shelf life of over 12 months and can be stored as you would a bottle of spirits in your home bar. They do not need to be kept in the fridge, and are unaffected by temperature extremes. You can take your time enjoying NIO, since the cocktails do not need to be consumed immediately after delivery.
WHAT IS THE VOLUME OF EACH COCKTAIL?
Each cocktail is 100ml, and full strength. Each cocktail contains roughly a double measure (50ml) of premium spirits.
HOW MUCH IS DELIVERY?
For all orders totaling $57.99 or less, there is a flat $8.00 shipping fee. For all orders totaling $85.99 or less, there is a flat $5.00 shipping fee. For orders $86.00 and over, the shipping is free. We are required by law to have an adult signature (21+) for every delivery. There is a $7.15 fee for this service per delivery.
WHAT WILL I RECEIVE?
We have 13 different cocktails, all delicious, that you can choose from when you Build Your Box. These cocktails are displayed on the Build Your Box page. Try every flavor!
HOW MUCH DOES IT COST?
Prices vary depending on the number of cocktails included in each box. Cocktail box prices can be found on our homepage and our Build Your Box page.
CAN I CHOOSE MY COCKTAILS?
Absolutely. Simply select the cocktail box size you’d like (4 Box, 6 Box, or 9 Box) and fill it with any of our delicious cocktails. With 13 different cocktails to choose from, you can pick your favorites, or try something new!
WHAT IS THE NIO PACKAGING MADE FROM?
NIO Cocktails special packaging eliminates the problem of safety and the inconvenience of classic glass bottles. The skin (the outer part) is coated paper, while the cocktails are kept in a special 45% plant-based plastic pouch, to keep them perfectly fresh over time.
WHAT IS THE BEST-BEFORE DATE FOR YOUR COCKTAILS?
The shelf life of our cocktails is over one year.
ARE YOUR COCKTAILS VEGETARIAN AND VEGAN FRIENDLY?
Yes, they are. None of our cocktails contain any animal, egg or dairy products.
IS NIO COCKTAILS A SUBSCRIPTION SERVICE?
NIO operates as a pay as you go system as opposed to a subscription service. This gives you the choice and convenience of ordering different combinations of cocktails at any time, without having to be locked in to a monthly order.
I HAVE A QUESTION, HOW CAN I REACH YOU?
Easy; like all bartenders, we're great listeners. Just write to us at firstname.lastname@example.org and we will reply right away.