Shipments and Returns
Orders are typically shipped out by 4pm PST, Monday through Friday. All orders received after 3pm will be shipped out the following business day.
Shipments usually take 2-5 business days to arrive. UPS will send you tracking information via email.
We are required by law to have an adult (21+) sign for the package from UPS. Please make sure an adult (21+) is home to sign for the package, as UPS will only make 3 delivery attempts. We are not responsible for returned shipments because an adult was not home to receive the package.
NIO Cocktails is not responsible for delays in delivery, although we will do everything possible to resolve any shipping issues.
Per California law, we cannot accept returns or exchanges of alcohol products. All sales final.
Like any good bartender, we are here to listen. Please contact us at firstname.lastname@example.org